Refund Policy

Because Graceful Words delivers digital content immediately upon payment — and that content is generated specifically for you — all sales are final. We are unable to offer refunds once a eulogy has been generated and delivered.

We understand that circumstances vary, and we’re committed to being fair. If you experienced a technical issue that prevented delivery of your content, or if there are other extenuating circumstances, we will review your situation on a case-by-case basis.

To request an exception, please reach out to us at gracefulwordssupport@gmail.com with your order details and a brief description of the issue.

We aim to respond to all refund inquiries within 5 business days. If your request is approved, the refund will be processed back to your original payment method via Stripe.

Questions or concerns? We’re here to help. Email us at gracefulwordssupport@gmail.com.